Should the return be the result of our error or a defective product Construction Fasteners will cover the cost of the return freight.Ĭonstruction Fasteners reserves the right to charge a restocking fee on any returned item. Please note that the freight charge would be deducted from your refund in this case. We are happy to arrange the return shipment on your behalf using our carrier at reduced rates. The customer is responsible for return freight charges. There is a small group of items we may stock that are not eligible for return. Special Order (non-stock items) are not subject to return.
The item(s) returned on the RGA must be unused and in its original packaging. To receive approval and your RGA please contact us by phone at 86 or Orders past this 30 day window can not be returned or exchanged.Īny return must be accompanied by a Return Goods Authorization (RGA).
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